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meet our team!
Christian Riccardi
Christian Riccardi
Christian Riccardi – CEO & Co-Founder
Christian is the CEO and creative force behind HoldBot and the original mind who envisioned a smarter way to handle customer service. With a background in media and a passion for innovation, he leads HoldBot’s creative direction—turning the idea of eliminating hold times into a powerful, flexible AI solution used across industries. His vision drives the personality, adaptability, and intuitive design that set HoldBot apart.
Tom Schroeder
Christian Riccardi
Thomas Schroeder – COO & Co-Founder
Thomas is the COO and operational backbone of HoldBot, expertly managing the numbers and business strategy that keep the company running smoothly. With a sharp eye for pricing models, financial planning, and day-to-day operations, he ensures HoldBot’s growth is both sustainable and scalable. His practical, strategic approach complements the creative vision, making him an essential partner in bringing HoldBot’s mission to life.
Rahat Hossain
Rahat Hossain
Lead AI Developer
Rahat is the Lead AI Engineer at HoldBot, bringing deep expertise in full-stack development and enterprise software to the team. With a background in building secure, scalable systems for industries like healthcare and finance, he plays a key role in evolving HoldBot’s AI platform. From backend architecture to performance optimization, Rahat ensures our technology remains innovative, reliable, and ready to scale—helping deliver the seamless, high-quality AI solutions our clients rely on.
Rana Muhammad
Rana Muhammad
Rahat Hossain
Senior Tech Advisor
Rana is a key technical advisor and one of HoldBot’s earliest developers. With deep expertise in software engineering and AI integration, he helped build the foundation of HoldBot’s intelligent automation platform. Rana’s technical insight and hands-on experience play a vital role in shaping the product’s capabilities and ensuring reliable, scalable performance.
Zayed Upal
Rana Muhammad
Zayed Upal
Senior Tech Advisor
Zayed serves as a senior tech advisor and mentor to the development team, guiding the technical direction of HoldBot’s AI platform. With extensive experience in software architecture and AI innovation, he provides strategic oversight that ensures the technology is both cutting-edge and scalable. Zayed’s leadership helps drive the team’s progress and maintain high standards in every release.