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meet our team!
Christian Riccardi
Christian Riccardi
Christian Riccardi
Christian Riccardi – CEO & Co-Founder
Christian Riccardi is the CEO and creative force behind HoldBot — the AI company redefining customer communication. As the visionary behind eliminating hold times, he drives innovation, growth, and product direction while overseeing sales, partnerships, and brand development. With a background in media and a forward-thinking approach to technology, Christian turns ambitious ideas into scalable solutions — guiding HoldBot toward its mission to revolutionize customer service worldwide.
Tom Schroeder
Christian Riccardi
Christian Riccardi
Thomas Schroeder – COO & Co-Founder
Thomas is the COO and operational backbone of HoldBot, expertly managing the numbers and business strategy that keep the company running smoothly. With a sharp eye for pricing models, financial planning, and day-to-day operations, he ensures HoldBot’s growth is both sustainable and scalable. His practical, strategic approach complements the creative vision, making him an essential partner in bringing HoldBot’s mission to life.
Tommy Campbell
Thomas Campbell – CPO
Tommy is HoldBot’s CPO and prompt operations lead, overseeing the performance and quality of every voice agent. As Prompt Manager, he’s responsible for reviewing call data, refining conversational flows, and ensuring each bot operates at peak accuracy and reliability. His structured, detail-oriented approach keeps HoldBot’s product sharp and scalable, while his strategic input as CPO helps shape the company’s product direction. Tommy plays a critical role in bridging real-world customer interactions with the technology that powers them.
Rahat Hossain
Lead AI Developer
Rahat is the Lead AI Engineer at HoldBot, bringing deep expertise in full-stack development and enterprise software to the team. With a background in building secure, scalable systems for industries like healthcare and finance, he plays a key role in evolving HoldBot’s AI platform. From backend architecture to performance optimization, Rahat ensures our technology remains innovative, reliable, and ready to scale—helping deliver the seamless, high-quality AI solutions our clients rely on.